You may return any full priced items within 30 days of purchase, as long as they are unworn/unwashed, and in the original packaging. Return fees on returns within the United States are currently being waived (that means free returns on US orders!) and international return shipping is the buyer's responsibility. To return any items from your order please visit the returns page here.
We now offer exchanges from within our returns center. Simply select the item from a recent order, select that the item "Did not fit", and then proceed to select a new size. Your replacement item will be ordered for you automatically, and you will be provided a shipping label to return the original item.
Refunds (if applicable)
We are now able to offer instant credit on all returns in the US. Once you complete your return online, you will be provided a shipping label as well as an Instant Credit code that can be used immediately to keep shopping the store. If you dont use the Instant Credit, your original payment source will be refunded once the items have been successfully shipped back and inspected at our warehouse. Only full priced items are eligible for refunds, all sale priced items are not eligible for a refund.
If you received an incorrect item in your order, you may process a return (see instructions above) to exchange for the correct item or receive a refund. You may also contact firstname.lastname@example.org so we can ensure you get the correct item.
A refund, store credit, or replacement when available will be offered to you if an item is received defective. Defective product must be reported within 10 days of receipt to be eligible for replacement or refund. Please send an email to email@example.com with your order number and detailed photos of the defect.
Most orders will ship out from our Utah fulfillment center within 1-2 business days of purchase. However, that time can be extended up to 1 week during peak shopping times such as sales and other promotions.
Lost + Stalled + Damaged Packages
Everyway is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never arrives, you can easily file a claim with Route and receive a replacement or be fully reimbursed.
By deselecting package protection, Everyway is not liable for lost, stolen items, or items damaged while in transit.
*Claims for packages marked "delivered" yet not received and where there is no evidence of “porch piracy” must be made 5 days after “delivery date” but no longer than 15 days to ensure it was not misdelivered or easily found around the premises." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
Changes + Cancellations To Your Order
Because our fulfillment team processes and ships order quickly, we are unable to make changes to your order once it’s been placed. If there is an issue with your order please reach out, and we will make every effort to cancel it when possible.
Earn rewards for shopping and other activities such as creating an account, signing up to receive our emails, and even having a birthday! Visit our rewards page for more information on how to earn rewards. Rewards points expire after 18 months.
Collaborations + Wholesale
Thank you for your interest in working with Everyway! Email firstname.lastname@example.org and please include a proposal of collaboration, press information, and direct links. We do go through every proposal but are only able to get back with people who are a good immediate fit with Everyway. In that case, we will typically respond within a week. Otherwise we will keep your information on file and reach out if there is a good fit for both of us!
We absolutely love seeing your photos on our social media platforms and when you tag our account @everyway. Please note that gives us permission to share your photo on our Instagram, Facebook, or Pinterest.
We do not always check our direct messages on Instagram or Facebook. We do try to answer questions in comments, however, the best way to get a hold of us is to email directly from our contact form.